Reference

Privacy Policy for your dafawin account

Our Privacy Policy explains how we collect, use and protect the account data you share when you open an account, verify access, use UPI, Paytm or PhonePe, and…

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How India payment data is handled

dafawin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy describes the data we need to run your account, keep your wallet records accurate and respond when you ask for help. When you add money through UPI, Paytm or PhonePe, we may receive payment reference IDs, status updates, timestamps and account-matching details from

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the payment service. We use those details to confirm a transaction, prevent duplicate credits and resolve failed transfers. We also keep login records, device signals, cookie choices and support messages so that account access, security checks and privacy requests can be handled properly. We do not
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sell your personal data. Sharing is limited to service providers that help with payments, account security, hosting, support or legal duties. Where access, eligibility or data rights depend on local law, they apply only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach us about privacy requests

You can contact us about privacy matters from the same account area you use for wallet and profile help. Please include your registered mobile number or email, the request type and any payment reference if your question relates to UPI, Paytm or PhonePe records. We may ask for identity checks before we change, export or delete account data, because privacy requests must come from the account owner.

Team online

Account help desk

Send a privacy request from the account help area after you log in. This lets us match your message with your profile without asking you to repeat private account details in a separate channel.

Email privacy contact

Use email when you need a written copy of your request or when you cannot reach the account area. Include only the details needed for lookup, not card images or unrelated files.

Payment record queries

For UPI, Paytm or PhonePe privacy questions, share the transaction time, amount and reference ID if available. We use these details only to locate the relevant wallet record and reply.

ACCOUNT CARE

Account data controls at dafawin

We handle privacy as part of day-to-day account operations, not as a separate formality.

Data we collect

We may collect your name, mobile number, email, login details, device signals, wallet activity and support messages.

How data is used

Your data helps us open and maintain your account, verify wallet events, improve security checks and reply to support requests.

Cookies and devices

Cookies help remember session status, language choices and security signals.

Security checks

We use login alerts, device matching, payment reference checks and limited access controls to reduce account misuse.

Retention approach

We keep data for as long as needed for account operation, payment records, legal duties, dispute handling and security checks.

Your requests

You can ask to access, correct or delete personal data where the law allows.

Privacy answers before you open account

These answers explain how the Privacy Policy applies when you create an account, use the lobby, make wallet transactions or contact us. They focus on personal data, cookies, payment references, account access and your privacy choices. If your request is specific to your profile, contact support from your account area so we can verify you before making changes.

It covers data you give us, data created by account use and details received during wallet activity. This can include your mobile number, email, login records, device signals, payment references and support messages.

We keep payment references so we can match wallet credits, investigate failed transfers and answer your payment privacy questions. These records are used for account and legal purposes, not sold to outside advertisers.

Yes, you can ask for access to personal data linked to your account where local law allows. We may verify your identity first and provide the data in a practical format.

You can update some profile details inside your account. For details that are locked for security or payment matching, contact support and we will explain the check needed before any change.

Cookies store session status, device signals and preference choices. Some are needed for account access and security, while optional analytics cookies help us find site errors and understand how pages work.

You can request deletion where local law allows. Some records may be kept for legal duties, payment tracing, dispute handling or security checks before they are deleted or separated from your profile.

Our support team receives the request and routes it to the right internal contact for account, payment or security checks. We reply after confirming that the request came from the account owner.

Privacy Policy for your dafawin account

Reach us about privacy requests

Account help desk

Email privacy contact

Payment record queries

Account data controls at dafawin

Data we collect

How data is used

Cookies and devices

Security checks

Retention approach

Your requests

Privacy answers before you open account

01 What personal data does the Privacy Policy cover?

02 Why do you keep UPI, Paytm and PhonePe references?

03 Can I ask for my account data?

04 How can I correct my details?

05 Do cookies affect my privacy choices?

06 When can my data be deleted?

07 Who handles privacy requests at dafawin?

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